Introduction & Scope

Malame Hightech Nursery, Tung ("we", "us", or "our") values your trust and is committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you interact with our website, social media, and other digital platforms.

This policy applies to all individuals accessing our services, visiting our digital platforms, or interacting with us at events or exhibitions.

Data We Collect

We may collect and process the following types of Personal Information:

• Personal Data you provide: Your name, phone number, email, address, and any other details you fill in on our contact or enquiry forms.

• Device & Usage Data: IP address, browser type, device used, operating system, location, date & time of visit.

• Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Please read our Cookie Policy for more details.

Note: You can access most of our website content without disclosing any personal data.

Use of Personal Information

We use your personal data to:

• Respond to your queries and provide requested services.

• Share plant care guides, product updates, and promotional offers.

• Improve user experience and website performance.

• Notify you about new arrivals, seasonal plant care tips, or changes in service.

• Maintain our internal records and customer database.

• Conduct analysis to better understand customer preferences and behavior.

We will not sell or rent your personal data to third parties.

Data Sharing & Security

We may share your personal data only with:

• Our trusted business service providers (e.g., web hosting, customer support).

• Delivery/logistics partners for processing your orders.

• Authorized agents under confidentiality agreements for marketing or support.

We implement industry-standard security measures (digital and physical) to prevent unauthorized access, misuse, loss, or alteration of your data.

Your Rights & Contact

You have the right to:

• Access, correct, or delete your data.

• Withdraw consent at any time.

• Object to direct marketing.

• Request data portability (where applicable).

• Know what information we hold about you.